Privacy policy
PRIVACY POLICY
Last Updated: September 19, 2026
This Privacy Policy describes how Calken ("Calken," "we," "us," or "our") collects, uses, discloses, and protects personal information when you visit, use our services, make a purchase from calken.shop, or otherwise communicate with us.
Personal Information We Collect
Depending on how you interact with our store, we may collect information including:
- Name
- Email address
- Telephone number
- Billing address
- Shipping address
- Order and transaction information
- Customer service communications
- IP address
- Browser and device information
- Website activity
- Cookie and similar technology information
Payment information may be processed directly by Shopify and supported payment providers. Calken does not necessarily receive or store your complete payment card information.
How We Collect Information
We may collect information:
- Directly from you when you place an order or contact us
- Automatically through cookies and similar technologies
- Through Shopify
- Through payment processors
- Through shipping and fulfillment providers
- Through analytics or advertising providers where permitted
How We Use Personal Information
We may use your information to:
- Process and fulfill orders
- Process payments
- Arrange shipping and delivery
- Provide order updates
- Provide customer service
- Manage returns and refunds
- Detect and prevent fraud
- Maintain and improve our website
- Analyze store performance
- Provide marketing and advertising where permitted
- Comply with applicable legal requirements
Shopify
Our online store is hosted by Shopify, which provides the ecommerce platform used to operate our store.
Shopify may process personal information in connection with your use of our store according to its applicable privacy practices and agreements.
Cookies and Similar Technologies
We and our service providers may use cookies, pixels, and similar technologies to:
- Operate our website
- Maintain shopping cart functionality
- Remember customer preferences
- Analyze website activity
- Prevent fraudulent activity
- Measure advertising effectiveness
- Personalize content or advertising where legally permitted
Where required by applicable law, customers may be provided with options to accept, reject, or manage certain cookies.
Sharing Personal Information
We may share personal information where reasonably necessary with service providers including:
- Shopify
- Payment processors
- Shipping carriers
- Fulfillment providers
- Customer service providers
- Analytics providers
- Advertising and marketing platforms
- Fraud-prevention providers
- IT and website service providers
We may also disclose information where required by law, legal process, or regulatory request.
Marketing Communications
If you choose to receive promotional emails from Calken, you may unsubscribe at any time using the unsubscribe link included in those communications.
You may still receive transactional communications regarding orders, payments, shipping, refunds, or customer service.
Data Retention
We retain personal information for as long as reasonably necessary to:
- Complete transactions
- Provide our services
- Maintain business records
- Prevent fraud
- Resolve disputes
- Meet legal obligations
Your Privacy Rights
Depending on your location, applicable privacy laws may give you rights to:
- Request access to your personal information
- Request correction
- Request deletion
- Request a copy of certain information
- Withdraw consent where applicable
- Object to or restrict certain processing
- Opt out of certain targeted advertising or data sharing where applicable
To submit a privacy request, contact:
We may need to verify your identity before completing certain requests.
International Customers
If you access Calken from outside the United States, your information may be processed in countries or regions where Shopify and our other service providers operate.
Where required, international data transfers will be handled in accordance with applicable law.
Children's Privacy
Our services are not intended to knowingly collect personal information from children in violation of applicable law.
If you believe a child has improperly provided personal information to us, please contact us.
Security
We use reasonable administrative, technical, and organizational measures intended to protect personal information.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our services, technologies, business practices, or legal requirements.
The latest version will be published on this page.
Contact Us
Calken
Website: calken.shop
Email: kingkong8351@outlook.com
Phone: +1 602-738-8858
Business Address:
2168 Attala Road 1036
Kosciusko, MS 39090
United States